This activity puts participants into various communication situations in a role play which represents a patient visiting a doctor. Participants will learn about verbal and non-verbal communication and its importance. Also, they will be able to discover different barriers to communication.
Developed by: Bojan Kocevski (North Macedonia), Vojislav Vujić (Serbia), Lyubomir Kunchev (Bulgaria)
Aims and objectives:
- To be able to recognize how verbal and non-verbal means affect the effectiveness of communication and transmitting the message
- To recognize what non-verbal means are helpful or necessary under various circumstances
- To understand that barriers of communication can occur and how to eliminate them as well as what causes the communication noise
Learning outcomes:
- Demonstrate the importance of non-verbal communication in the transmission of messages to achieve the effectiveness of communication
- Compare how non-verbal, verbal, and combined communication effect the time needed to send the message
- Show the barriers that are often experienced during communication
